FDR Ltd. is Calling Me. What Should I Do?
If you are receiving calls from Financial Debt Recovery Ltd. (FDR), it is likely because we have been assigned to contact you regarding an outstanding account. We are a licensed and regulated collection agency operating in full compliance with federal and provincial legislation.
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By Financial Debt Recovery Limited Compliance & Editorial Team
Why You May Be Receiving Calls
If you are receiving calls from Financial Debt Recovery Ltd. (FDR), it is likely because we have been assigned to contact you regarding an outstanding account. We are a licensed and regulated collection agency operating in full compliance with federal and provincial legislation.
Verify the Caller's Identity
To confirm that a call is legitimately from FDR, ask the caller for their name, employee ID, and your FDR reference number. You can verify this information by calling us directly at 905-771-6000 or toll-free at 1-800-763-3328.
Your Rights as a Consumer
You have rights when it comes to communication from collection agencies. FDR adheres to all applicable laws and regulations, including restrictions on call frequency, times of contact, and professional conduct. We are committed to treating every consumer with dignity and respect.
How to Resolve the Matter
The best way to stop receiving calls is to resolve the outstanding account. Our representatives can work with you to find a suitable resolution, whether that's a payment plan, a settlement arrangement, or addressing any disputes you may have about the account.
Contacted in Error?
If you believe you are being contacted in error and the account does not belong to you, please let us know immediately so we can investigate. You can submit a Wrong Person Report by emailing us with your details.