Contact Center Solutions, Business Process Outsourcing
FDR is a global provider of Contact Center Solutions focusing on Business Process Outsourcing. We utilize state of the art technology which empowers client customer support, 1st party receivable management, customer care, tech support, inbound/outbound sales and customer retention.
Receivable Management Solutions
FDR has been providing best in class receivable management solutions to the North America Credit Grantor for over 25 years. We utilize compliance, technology and security to develop an outsourced collection solution for consumer and commercial credit grantors. Focussing on specialized statements of works, we develop a recovery program geared toward achieving our clients recovery liquidation targets.
Debt Buying and Funding
FDR is a purchaser of defaulted customer accounts of all variations. We partner with major credit grantors across the U.S. and Canada to bring value to questionable corporate portfolio assets. These include Bankruptcy, Consumer Proposals, Loans, Auto Deficiency, and Credit Cards. FDR also provide funding for small to medium size collection agencies and debt buyers who may want to purchase distressed debt but don’t have the capital resources to acquire the debt themselves.