Trusted Canadian Credit Resources & Ontario Collection Law
Find official credit bureau, government and Ontario legislation sources for your next step.
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By Financial Debt Recovery Limited Compliance & Editorial Team
Credit reports and corrections
Equifax Canada and TransUnion Canada provide official consumer information about reports, disclosures, fraud alerts and disputes. Use their own websites rather than an unsolicited link asking for your personal or payment information.
Government financial guidance
The Financial Consumer Agency of Canada publishes educational information on credit reports, scores, budgeting and debt. Its federal consumer-protection guidance should not be treated as a complete statement of provincial collection rules or commercial collection law.
Ontario collection legislation
The Collection and Debt Settlement Services Act and its General Regulation set requirements for covered collection activities in Ontario. Ontario's collection agency guide explains registration, notices and prohibited conduct. The current consolidated law governs; a summary is not a substitute for it.
Verify an FDR communication directly
Financial Debt Recovery Limited is the Canadian receivable management, debt purchasing and BPO company headquartered in Richmond Hill. If you are unsure whether a claim, call or message is genuine, call 905-771-6000 or 1-800-763-3328 or use our Contact page. Do not send sensitive information to an unverified sender.
Keep your records
Retain account correspondence, receipts, disputed entries and the dates of your communications. Use the official sources below to identify the appropriate next step. Contact FDR for account-specific information; seek qualified advice for a legal question.