The key to our success and what has made FDR a leader in North America recovery programs can be seen in three distinct areas:
3rd Party Receivable Management
Providing value to our debt collection clients every day.
We have a fully staffed Compliance Department who makes sure that all State, Federal, Provincial regulations and guidelines are met.
FDR is PCI Certified and ISO compliant and our I.T Security is audited on a monthly basis by some of North America’s largest Credit Grantors. Security at FDR is our highest priority and we manage our clients portfolio’s with the protection of their information as the highest priority.
FDR has state-of-the-art, award-winning telephony, speech analytics, and IVR system that provides our client’s recovery programs with the highest contacts and recovery dollars in the industry.
We are specialists in the following area:
- Early Out Programs
- Pre-Charge Off
- Post-Charge Off (1st through 5th tier assignments)
- Attorney Collection Services (Link to Attorney Collection Page)
- Skip Tracing
- Commercial Collections (Link to Rates and Contract)