All our employees receive continual training through seminars, which stresses effective listening and negotiation skills, and are monitored very closely to ensure our clients’ customers are treated with the utmost respect and courtesy.
Furthermore we conduct general discussion and training focussing on the following aspects:
- Collection Agency Acts
- Corporate code of ethics
- General company policies and procedures
- Time management
- Debtor motivation and negotation skills
- Conflict resolution
- Collection computer system
- Tracing techniques
Financial Debt Recovery Limited is a member of all associated credit bureaus across North America. We utilize them mainly as a source of information, in addition to supplying them with information. We only submit details for those clients who specifically request the service.
You can find our current opportunities listed on Glassdoor, Indeed and LinkedIn.