Jason B.
Executive Vice President

Jason is the Executive Vice President (EVP) – Corporate Development. Jason brings with him over 25 years of operations, business development, marketing corporate governance and financial control oversight in the accounts receivable and call centre management industry. His experience also includes multi-branch global responsibilities in Canada, the United States, Mexico and Australia. He is responsible for defining and implementing the services development and delivery model focused on providing superior service and results through traditional and new service solutions, driving revenue and profitability standards, while overseeing the firms plan with respect for BPO operations standards across North America. Jason oversees corporate activities related to operations, development, client care, compliance oversight, quality control and training to strengthen processes and provide best in class service results to our clients, employees and shareholders.

Walter S. Senior Vice President 
Sales and Operations

Walter has overall responsibilities for FDR’s sales and Client Services initiatives, ensuring that clients’ requirements are met and exceeded. Since joining FDR Ltd. two years ago, Walt has been successful in securing several of the largest clients in the Canadian market. Prior to joining FDR’s team, Walt spent twelve years as VP Sales for one of Canada’s largest collection agencies. Previous to this, he was in the technology sector in a variety of sales and management roles, including Canadian President of a major international corporation. He has been actively involved with the industry association for many years and brings extensive knowledge and experience to the team.

Andy W. Vice President
Corporate Development & Client Care

Andy has over 20 years of experience in the Business Process Outsourcing and Receivable Management industry with 17 years at a Senior Executive position. Andy has worked successfully for some of Canada’s top companies and responsible for the overall growth of FDR. He is a graduate of the University of Guelph and is active within the BPO/Receivable Management industry.

Michael F. 
General Counsel

Michael F. is the general counsel and chief privacy officer for Financial Debt Recovery (“FDR”). He joined FDR in early 2017 after having held general counsel roles with small to mid-size Canadian financial firms. After starting his law career with a boutique law firm and then moving into corporate law, Michael F. was named general counsel for FDR and now oversees the litigation staff, manages the commercial acquisitions and serves as Head of Legal and Compliance.

Bela S. Controller
Accounting

Bela has over 20 years of progressive finance and management accounting experience.  After graduating from Seneca College, Bela became a Chartered Accountant.  She has worked as a financial leader in a number of industries including Collection Agencies and brings a background of financial procedures and controls to Financial Debt Recovery Ltd.

Sarah M. Manager
Client Services

Sarah started her professional career in the customer service industry and joined FDR Ltd. in 2011. Starting as a recovery agent, Sarah moved to the Client Service team as a representative and was quickly promoted to department manager in late 2016. She is responsible for day to day correspondence with FDR’s many valued clients, as well as managing FDR’s client base at a high level; she is also responsible for  contract renewals, annual audits, and escalation.